What restrictions can I add?
Each coupon, in addition to any restrictive language you request, will automatically bear this restrictive language:
"Limit 1 per household. Discount may not be applied to "express services" or combined with any other offers, coupons, or specials. Mention SpaFlyer or SpaIndex when booking and print and bring this page to the spa."
You are welcome to request restrictions and if they are reasonable, we will incorporate them. You may restrict to certain days of the week (within reason), you may add black-out periods, and, and you may restrict to certain providers, as well.
Is there a fee to place my voucher?
We do not charge a fee specifically for a SpaFlyer voucher. Any fee for a paid listing are for the annual geographic listing on SpaIndex.com. The SpaFlyer Voucher is included with that listing. If you have a promotional listing, your SpaFlyer Voucher is still included.
What happens when my voucher expires?
If you are a trial-period or promotional member, we will contact you and invite you to join as a regular paid member, and extend the offer with any revisions you direct.
If you are a paid member, we will automatically renew the offer and contact you to discuss whether you have new
or revised terms. Be sure to cancel if you don't wish to honor it for the new period.
Should I link back to you? Or put your information on a "specials" page?
It isn't required, but it's very much to your benefit. Inbound links are valuable in achieving higher search engine rankings, which in turn, result in readers finding our coupons and visiting your spa. The more inbound links we receive from our link partners, the better our search engine rankings will be. The better our search engine rankings, the more readers will see the vouchers we are promoting. The more readers see the vouchers we are offering, the better chance you have of one of these readers presenting a voucher to your facility.
Can't you just link to my already-created PDF coupon?
No. You coupons do not carry our text, branding marks, or logos, disclaimers or terms. Finally, and most importantly, if your own branded coupon is printed from our
website or blog, and presented to you, you will not know that the guest was referred by our website(s) because the coupon is indistinguishable from your own. Thus, you will not be in a position to evaluate if our services were of value to you. Further, we have certain minimum values which must be met, and we cannot guarantee those values if we link to coupons not under our control.
How much traffic does your site / blog get?
We aggressively market the blog to search engines. On our website, blog, and Twitter, we receive thousands of unique visitors each day. Testimonials are printed on the "spa owners" section of SpaIndex.Com. You can see that several members are really happy with the vouchers.
However, that said, your coupon's popularity is greatly affected by the metro area in which your spa is located. One spa member in an upscale area in Arizona reported significant results in a matter of days. Another spa member in a remote area of Nova Scotia is not going to see the same results. That being said, we will devote our efforts equally to both members.
SpaIndex.Com is one of the most popular spa directories on the internet and, we are very frequently the #1 search result for day spas in many states in the USA -- with good reason. We actually provide content, rather than just names and addresses of spas accepting gift certificates. Try us and see.
I am an independent contractor. The Spa Owner doesn't want to honor the coupon in the spa, or be listed in the directory, but says I can accept the coupon if I wish, for my services, only. Can I do that?
Absolutely. We have independent contractors on SpaIndex.com. We still list the spa on the directory, but you can link it to your own page, or, just to the coupon, alone. Simply be certain to add that discounted services are restricted to YOU, only, when filling out the "restrictions" portion of the offer. For example: 15% off any facial performed by Esthetician Tammy Jones at the Simply Splendid Day Spa.
Can various staff members from our spa each have their own coupon?
Yes. See above. However, we only link to the main spa or salon, and not to multiple URLs.
Do I have to pay for EACH coupon if I have multiple offers?
No. Remember, you're not paying for the coupon. You're paying for ONE listing on our geographic Day Spa directory. You may associate with that listing up to three (3) different offers on one coupon, provided the service is rendered in the same day spa location. You may and should vary the offer(s) on each coupon (skincare, massage, nail care, etc). If you have different providers in your spa
or salon, who each want to participate, each provider may have up to three (3) different offers on one coupon. You may have multiple coupons for one spa facility.
Can I list more than one offer, so that readers can decide, or use them at different times (but not together)?
Yes. You may list up to three (3) offers on one coupon,
provided they are for the same facility/location. You may vary the offer in each voucher. Our vouchers will always state that offers can't be combined, but by all means, offer different specials. For instance, you could list one offer restricted to new clients, and one offer for ANY client, including returning clients.
Why does the SpaFlyer coupon have to equal or better the coupon on my own site? I like to offer my own clients higher discounts.
If we create, publish, and market a coupon on your behalf, chances are, our readers are going to click through to your site to tour it, and decide if they wish to visit your spa. If a reader sees you are offering new clients a
20% discount, but SpaFlyer is only offering your clients a 15% discount, the SpaFlyer coupon will have no value. Worse, if a SpaFlyer readers visits your spa with a 15% offer, and later finds the 20% offer on your website, they may feel the higher offer was unfairly hidden or not offered by you.
If I have ONE voucher that meets your minimum standards (15%) and/or or matches my own offer, can I add a SECOND coupon which is LESS than your minimum requirement?
Yes, provided it's reasonable and worthwhile to carry and promote. A $1.00 off coupon for shampoo, for instance, would not be published. One member offered a "free gift with every spa treatment" and our readers complained to us that the "free gift" turned out to be scratch and sniff perfume samples. Another member offered a "free eyebrow shaping" with every facial, and yet, the eyebrow shaping was already included with every facial, as specified by the menu on the website. These are not valid offers -- they disappoint your guests and our readers, so "lesser offers" still need to be
reasonable attractive to our readers and your guests. That said, yes, you may have lesser value backup offers.
Can I add my logo, graphics, and a description of my spa to the coupon?
No. By doing so, we'd be giving you a "custom listing" beyond what we are already providing for your facility. Further, we would be in a position of customizing each coupon, which would both slow down the process of getting it published immediately, and, it would make for an uneven playing field for spas without that extra bit of advertising. We'd make an exception for a really unique, fabulous, exclusive offer that can't be found elsewhere.
I need to change my voucher. Can I?
Promotional Listings or Trial Period Members: NO.
Paid, Regular Members: Yes, with restrictions.
For paid, regular members, we will change the name, address, and telephone number(s) for your facility, whenever required. We can add restrictions, and, also change the language of the offer if your menu changes and you no longer offer a certain service, or your spa's policies have changed.
You may not, however, decrease the value. You may not advance the expiration date unless extenuating circumstances exist (e.g., sale or closure of the spa. You may add additional coupons (up to three total, per facility) at any time.
You may enhance or add a restriction if an unusual situation presents itself (which happens from time to time).
Do I need to send the vouchers back to you once they are presented to us?
No. The coupons are not gift certificates and we earn no commission or revenue from redemption. You should keep them for your own records.
I've already had clients ask me if we accept (competing) gift certificates, or, Spa Index Gift Certificates, and they said they found me on SpaFlyer or SpaIndex. Do I have to take (competing) or your gift certificates now?
Absolutely not because we do not sell gift certificates, and, we are not affiliates for any program which sells gift certificates. Do you know why this happens so often, with Spa Index and Spa Flyer listed spas? Because our directory is that comprehensive. We find that people who have been given a gift certificate from a competing spa directory or gift certificate "online store" will hunt and search for a spa they wish to patronize, but don't find a suitable spa using the originating websites,
or if they do, contact information is not easily or readily available. They come to our site, contact you, and ask if they can use the competing gift certificates. Whether you honor them is entirely up to you, but any new guest is a welcome guest, yes?
I see some offers which are permitted to offer LESS than what I'm asked to offer. Why is that?
Many promotional members are required to offer higher discounts than fully paid members. Plus, we have many different relationships with companies which may not be apparent to you. For instance, spas which have hosted guests at our request (reviewers and VIPs), or spas which have participated in promotional campaigns (contests and sweepstakes). In addition, older coupons which existed
for a number of years have been "grandfathered" in, after we created minimum standards for new coupons. Those offers will be upgraded to minimum standards when renewed and over time. For that reason, if terms appear to be different than those you are requested to meet, please don't be offended if you are not permitted to offer a similar, lesser valued coupon. In time, every one will be on the "same page."
Can I copy the voucher and just publish it on my website?
Of course, you can continue to carry your own new client coupons, and they may even have identical amounts (i.e., 20% off), as the offer you authorize us to carry. But, can you cut, paste, and publish our coupon on your website? Only if you leave all of our branding and links intact, please. We'll be happy to give you a graphic for your use, if you like.
If its been thirty (30) days and I have not received any clients using the coupon, can I cancel it?
No.
Thirty (30) days is not enough time for search engine "spiders" to crawl our site and get the coupon into search engine results. This can take 30, 60 or even 90 days. That's why the voucher is valid for
a one year minimum period -- to permit enough time to get maximum exposure.
Much like an advertisement in the Yellow Pages doesn't guarantee your phone will ring, we make every effort to present offers to as many potential customers as possible, but it is ultimately the customer who will decide which spa they wish to visit. For that reason, we don't
cancel the offer in advance unless there are extenuating circumstance (closing or selling a spa, for instance).
There may be a few steps you can take to help your coupon get noticed. We certainly will make the best effort to market your coupon for you, but, have you placed a "Print a Coupon for Our Facility" link on an obvious page of your website?
We recommend a reciprocal link for two reasons. The more inbound links we receive, the better our page rankings will be. The better our page rankings will be, the better chance your coupon will appear in search results.
Further, if a reader visits your website, and sees a link to our coupon, they are naturally going to be more apt to print it and use your spa for the first time, then if they do NOT see it. How many readers opt out of your services because there are no obvious specials posted? You can't know. Therefore, use the reciprocal link to your advantage, and give it a chance to work. You may always write to us and request our assistance in developing specials or other events designed to drive new customers to your door.
Where do I get the links and logos to show I'm a SpaIndex member?
After sign-up, you'll find much useful information on our Members Page.
