Spa Reviews: Georgia Spa Reviews; Spa Resort Reviews

Lotus Day Spa, Wentworth, GA
My experience at Lotus Day Spa was awesome. It was very clean and comfy, and the staff was very friendly and knowledgeable. I went for my first massage with this spa, after trying to find a place that was not too expensive all over the area. Their price range is not high at all. I had a 60 min Relaxation massage with Carla. She was very good and pretty much covered all parts of my body from head/face down to my feet! The only problem, if I had to give one would be that the walls are too thin. I could hear a conversation in the hallway, which was distracting. Other than that, I have nothing bad to say about the place! I was pleased to find out that they had a 10% discount on all services for the month of March which brought the cost for my 60 min massage down to $58.50! Can't beat that! I might come back again before the end of the month! -- Jaclyn V., March 2009

Spa Sydell, Marrietta, GA
I had never been to Spa Sydell prior to this experience and I won't return. How in the world can they (3 people specifically but Spa Sydell in general) be in the business of relaxation and cause stress instead? I was given a $300 gift certificate for my birthday. I'd hoped to book a blissful day of treatments. When I called the appointment phone number, I was routed to the Cumberland location. Lucille answered the phone and I proceeded to tell her which treatments I wanted in order to set my appointments. I frequent different spas, so I am familiar with the "basic" services, expectations and protocol of a spa--both day and vacation spas. However, to summarize the telephone conversation, I was told that if I didn't know what I wanted I should call back once I figured it out or call the customer service line because she didn't have the time to help me. When I attempted to reiterate that I only needed to set the appointment for the treatments, she told me that she had to take care of the customers in front of her. I asked her for her name and she responded "I think that's irrelevant!" and hung up. I spoke with the Assistant Director of the Cumberland location--Jen--and the Customer Service Operations Manager--Susan, neither of whom offered a solution aside from physically coming to the store for a refund of the gift certificate. However, only the purchaser of the gift certificate can return it, and only within the time restraints of refunds. Give me a break! Hence, the problem with trying a nationwide franchise opposed to a private/personalized business for RELAXATION. -- Nasirah H., February 2009

Serenity Wellness Spa & Salon, Milledgeville, GA
After losing my father-in-law to cancer last year my mother in law gave me the gift of a facial as a thank you for all that I had done to help her. Something always came up and I would have to reschedule. My facial became the family joke. Last week I decided to just go for it. I made an appointment and got a sitter. When I got there though they didn't have me in the books. I just stood there and started to cry like a fool in public. The manager was so accommodating and offered me a massage as well as keeping my facial for another time. I had never had a massage so was hesitant but agreed. We walked to the back through these lavishly feminine rooms that were so inviting and clean. A lot of the surfaces were glass and everything just sparkled. It made me feel like a princess. The massage was terrific. I wasn't uncomfortable once. She was professional, yet warm and kind. I'm going back this week and telling all of my friends about it! -- Jessica N., 2008

Chateau Elan, Braselton, Georgia
This year, I decided that the holiday season was absolutely NOT going to be a stress-fest for me. So, immediately prior to Thanksgiving in November 2002, I signed up for a four-day, three-night stay at the Chateau Elan in Georgia.

The special included in excess of a dozen spa services over the period, accommodations, meals, taxes and gratuities. This was my first time at a "stay" spa. What a wonderful experience!

The staff was friendly and unruffled by special requests, the rooms were spacious and beautiful, the food was tasty and pleasing to the eye. I had access to the full facilities at the spa, and participated in stretching and yoga classes, had a comprehensive fitness evaluation, and enjoyed relaxing in the whirlpool that overlooked the grounds, which included a pond.

I loved the waiting area for spa services (the staff was very prompt with the appointments) which included a "quiet room" featuring some VERY comfortable chaises, soft music, and a view of the woods.

The facility offered shuttle service to the adjoining inn and winery, which I used sparingly since I enjoyed walking (I was lucky, the weather was great!) on the grounds, which include a nice nature trail. There was also a daily complementary shuttle to shopping areas, but I didn't want to leave the grounds myself.

All in all, I was VERY pleased and will return whenever time and budget permits. There's nothing better than sleeping late, eating breakfast in a comfy spa robe, and getting pampered all day! -- Laura Y.

Reflexions of U, Conyers, Georgia
Grade C Spa. Very unsatisfied. Not enough privacy, and received horrible service. The people performing the services were friendly, but didn't appear professional. My massage was rough and my husband's reflexology was painful. No separate rooms for massages, only separated by curtains. There was a strange smell in the massage area. The facial room was uncomfortable- salon chair covered with a sheet. The massage table wobbled and had stains on the sheets. The sauna was smaller than the front driver & passenger area of a car and it was in the middle of the hall where all guests walking in the massage area could see you. The manager gave me a price quote the day I scheduled the appointment and conveniently did not remember doing so on the day services were provided. -- Mrs. L., May 2008

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