
SPA MANAGEMENT 101
with Leslie Wolski
So, you’re in the Spa business?
How does it feel?
Are you calm and relaxed?
Enjoying 2 or 3 spa treatments a day?
NOT LIKELY
Spa is a business like any other. There are staffing challenges to overcome, guest service
expectations to meet and budgets to balance. This course is for everyone in the spa business (or anyone considering it) who needs some solid and proven operational expertise to
make your life a little easier and your business more profitable.
Leslie Wolski has been in Spa operations for over 10 years and has a long list of success stories. Leslie will
cover the top 5 challenges involved in spa operations and will provide coaching on your specific challenges.
Please register early, as space is limited to 50 attendees.
Handouts will be provided.
Monday, April 5, 2004
9:00 am – 6:00 pm
Networking Lunch at 12:00 noon
$395 per person/$350 for SFIEC Alumni
Register online at
www.sanfranciscoinstitute.com
or call (415)355-1734